[ANN] ChangeNOW - the anonymous service for instant coin conversions with the lowest commission

Comments

• ni23457 Member Posts: 2 ✭

  July 2018

  Dear friends be very careful when operating with these guys. More than a week ago they locked 100 BCH (11 bitcoins, $70 000).
  [Yes, the amount is very large, but it was only a part of the planned amount of exchange. And I confused them with another famous exchanger (with a very similar name). I do all this very rarely and just forgot the exact site names.]
  
  https://bitcointalk.org/index.php?topic=4647308
  
  This completely anonymous site can block your absolutely clean 5-year-old funds and then demand documents from you. And even if you send them your documents, they still will not return your funds back. Yes, I made a mistake that at the very beginning I sent a picture with someone's passport from google.images (but I sent the picture just to the fameless anonymous guys with no real address, company name or even phone number: they can be anyone, even gangsters). But then I still sent the real documents and now I wait 10 days from the moment of sending documents, and they say that they are conducting an investigation. They themselves say that they do not know how long it will take. In other words, they say:
  "We took your funds, and we will not return it to you until we want."
  
  But what kind of investigation can be conducted by these anonyms for more than 10 days? Blockchain shows that I own funds for 5 years. The presence of many coins on my wallets indicates that private keys were not stolen. What else can they investigate? There is no doubt that they are just trying to find a way to leave this funds to themselves. I'm sure they just wait until all shut up and everyone will forget about it.

  0 · Share on TwitterShare on Facebook
• ni23457 Member Posts: 2 ✭

  July 2018

  Dear friends be very careful when operating with these guys. More than a week ago they locked 100 BCH (11 bitcoins, $70 000).
  [Yes, the amount is very large, but it was only part of the planned amount of exchange. And I confused them with another famous exchanger (with a very similar name). I do all this very rarely and just forgot the exact sitenames.]
  
  https://bitcointalk.org/index.php?topic=4647308
  
  This completely anonymous site can block your absolutely clean 5-year-old funds and then demand documents from you. And even if you send them your documents, they still will not return your funds back. Yes, I made a mistake that at the very beginning I sent a picture with someone's passport from google.images (but I sent the picture just to the fameless anonymous guys with no real address, company name or even phone number: they can be anyone, even gangsters). But then I still sent the real documents and now I wait 9 days from the moment of sending documents, and they say that they are conducting an investigation. They themselves say that they do not know how long it will take. In other words, they say:
  "We took your funds, and we will not return it to you until we want."
  
  But what kind of investigation can be conducted by these anonyms for more than 9 days? Blockchain shows that I own funds for 5 years. The presence of coins on my wallets indicates that private keys were not stolen. What else can they investigate? There is no doubt that they are just trying to find a way to leave this funds to themselves.
  

  0 · Share on TwitterShare on Facebook
• changenow Member Posts: 2 ✭

  July 2018

  Hello! We would like to clear this situation up.
  
  To recap the situation from our side, point by point:
  1. As a money services business, we comply with market standards and legal requirements that any exchange service must comply with, which obliges us to have AML and KYC implemented. This is clearly stated in our FAQ, our Terms of Use, and our Privacy Policy, and one automatically accepts them when using ChangeNOW.
  2. The OP's activity was deemed suspicious by our risk management system. We asked him for his ID in order to pass KYC. He sent us a fake ID which prompted an investigation, during which his funds were placed on a cold wallet, only to be released when the situation clears up.
  3. The only step of the investigation left is the video verification procedure. We asked the OP to participate in a video call with his real ID to complete the KYC procedure. He has refused to cooperate so far, has been sending accusatory messages everywhere, and sending us threats. Despite everything, we're always open for communication, are constantly talking with him through our support, and would be happy to release his funds after the video call.

  2 · Share on TwitterShare on Facebook