I would like to clarify that I made 3 presale purchases and only received my last ether purchase (purchase #3) .json file. I would like to send you my bitcoin transaction ID and ether addresses for purchases 1 & 2. Please let me know if you are able to generate 2 separate .json files for the purchases. I checked the etherchain site and all the ethers are there I have the passwords for purchases 1 & 2 (and bitcoin transaction IDs), but no private key (which is on the .json file).
I received the .json backup files, but they contained the same information (same ether address and bitcoin address) on all 3 purchases. When I downloaded the .json files (used windows 7 pro) something did not work right, and I only received ethers from my last purchase (purchase #3).
Please let me know what to do, I appreciate you attention to this matter.
Thank you very much