Pre order sales help

I order some pre-sales ether back in 2014 and have the J file and everything as well, I went to https://www.kraken.com/ether (after creating an account with Kraken) to deposit the coins into my wallet, after inputting all the info asked it said deposit made and i had to wait 30 seconds for it to show the transaction, BUT after i hit the button it said transaction not found? I then went to https://www.ethereum.org/ether to check and see what i had in the wallet and it is still showing the same amount i had in it. How can i get my pre ordered coins out of the wallet?