Ether Sale never sent .json file

Bertso

For my presale purchase I received my ether address and password, but I never received the .json file. I've sent numerous emails without a response. I know the date of purchase, I have my either address and password and I confirmed that the address has the ether in it. Is there any way to get the .json file resent to my purchase email address?

Thanks for any help.

murt9000

What's the address?

OttoEther

For my presale purchase I received my ether address and password, but I never received the .json file. I've sent email without a response. I have the date of purchase, I have my either address and password and I confirmed that the address has the ether in it. Is there any way to get the .json file resent to my purchase email address? Thanks in advance.