no funds in wallet

ArpFlushArpFlush Member Posts: 14
Hi there,

I've not heared Ethereum helpdesk for a while so I wonder when my problem will be solved. It appears that my wallet (resale ETH) has no funds, even after I used the pyethsaletool in command line (./ -w ethereum-wallet-0b70536.....3.json finalize 1DSFc4z5fsp.....).
Can my issue be solved please?

During presale I closed the browser tab too fast so I couldn't download my wallet. After that, Helpdesk let me go though some additional steps that allowed me to download a wallet that was connected to my presale. However, this wallet appears to be empty :s I contacted helpdesk many times past month but it's like they didn't find a solution.
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