Hi, i bought ether in the pre-sale on 2 different addresses. I checked both addresses in the online balance checker (https://ethereum.org/ether)
. For 1 of the addresses the balance is fine, but for the other there is no balance. I think this is because the pre-sale process went wrong on that one, there was emailing back and forth with the support team at that time and i was promised that ether would be assigned to a new ether address. I still have the emails on that. Could you please let me know how i can get the ether that i bought on that address now?
Additionally, is there an explanation on how to use Geth commands? I downloaded Geth via Chocolate but i don't know how to get it to work.
I step by step guide on how to download a wallet and perform transactions would be appreciated for non-developers like me.